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Privacy Policy

ClipPod is a solo-operated service. This page lists exactly what's stored, who processes it, and how to get it deleted. Questions go to support@clippod.app.

What's stored

  • Account data: name, email address, and a hashed password (if you use one). If you sign in with Google: your Google account ID, profile picture, and the sign-in tokens Google issues for it.
  • Your uploaded videos, their transcripts, generated clip metadata, and rendered exports — stored in object storage per the retention schedule in the Terms (§5): source videos/transcripts age out 48 hours after last activity, and 14 days after they were added at the latest, on every plan; clips on an account that has never subscribed are deleted after 14 days without activity; while you're subscribed, a clip is kept for 90 days after its last activity; if a subscription ends, your clip library is kept for 30 days, then deleted.
  • Your usage record: a ledger of plan refills, subscription payments, pack purchases, what each action used and what was given back, tied to your account, kept for billing accuracy and support.
  • A free-plan claim: a one-way hash of the canonical form of your email address (lowercase, without a +tag, and for Gmail without dots) beside your account's internal id and the time it was made. It exists so that one person gets one free plan, whatever variation of the address they sign up with.

Who processes it

ClipPod runs on a small set of infrastructure providers, each handling a specific part of the pipeline:

  • Cloudflare — hosts the app, the database, and your video/transcript/render files, and sends ClipPod's email (verification, password resets, account notices). For email it sees your address and the message, nothing else.
  • Modal — runs the GPU jobs that transcribe your video and render your clips. Modal receives your video file for the duration of a job and doesn't retain it afterward.
  • OpenRouter — routes the transcript text to a language model to propose and steer clip selections. OpenRouter and its model provider receive the transcript, not the video file.
  • Polar — handles subscription billing as merchant of record: checkout, payment methods, receipts, and refunds. ClipPod never receives or stores your card details.
  • Google — only if you choose Continue with Google. Google confirms who you are and shares your name, email address, and profile picture with ClipPod. ClipPod asks for nothing else: no access to your Gmail, Drive, contacts, or anything in your Google account, and it never sees your Google password.

Cookies

ClipPod sets one session cookie to keep you signed in. There's no advertising or tracking cookie, and no analytics pixel on the marketing pages.

Deletion

Deleting a video from your library removes its file, transcript, and clips immediately, on any plan. Outside of that, videos age out on the schedule described above and in the Terms — a warning email arrives before anything on a free account is deleted. Deleting your account (Settings → Delete account) removes every video, transcript, clip, render, and your usage history, along with your account record — this happens right away and can't be reversed, so download anything you want to keep first. A few records do survive, and only to stop the free plan being claimed over and over on the same address: a one-way hash of your email, and a second one of its canonical form (never the address itself), each with three facts beside it — whether that address already received its free start, whether it ever had a paid plan, and the month of its last free refill — and the free-plan claim above, which stays with your deleted account's internal id, so no new account on that address or a variation of it gets a free plan again. No name, no content, no usage.

Your rights

You can access, export, or delete your data through the app at any time, or by emailing support@clippod.app if something isn't self-serve yet.

Last updated: October 4, 2026